Terms of Service

Last Updated: 9 April 2026

These Terms of Service (“Terms”) govern your use of the website aurellia-luxury.co.uk (the “Site”) and the purchase of products from Aurellia Luxury (“we”, “us”, “our”).

By accessing our Site or purchasing from us, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you confirm that:

You are at least 18 years old, or
You have obtained permission from a legal guardian

You also agree to provide accurate, current, and complete information at all times.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to:

Use our products or Services for unlawful or unauthorised purposes
Violate any applicable laws or regulations
Attempt to interfere with the security, functionality, or integrity of the Site

3. Products and Services

All products are subject to availability.

We reserve the right to:

Limit quantities available for purchase
Discontinue products at any time
Modify product descriptions, specifications, or pricing without prior notice

Whilst we strive to ensure accuracy, we cannot guarantee that your device will display product colours and details exactly as intended.

4. Pricing and Payments

All prices are displayed in the applicable currency and may change without notice
Final pricing is confirmed at checkout

Payments are securely processed via Shopify and third-party providers such as Stripe.

By placing an order, you confirm that:

You are authorised to use the selected payment method
All payment information provided is accurate and complete

We reserve the right to cancel or refuse orders in cases of suspected fraud or unauthorised activity.

5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order, including due to:

Product availability issues
Errors in pricing or product information
Suspected fraudulent transactions

If an order is cancelled after payment, a full refund will be issued.

6. Shipping and Delivery

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs procedures
External circumstances beyond our control

Risk of loss passes to you once the order has been delivered to the carrier or confirmed as delivered.

7. Returns and Refunds

Returns and refunds are governed by our dedicated Refund Policy available on the Site.

We reserve the right to refuse returns that do not comply with our stated conditions.

8. Intellectual Property

All content on this Site, including but not limited to:

Brand identity and logos
Text, images, and graphics
Website design and layout

is the exclusive property of Aurellia Luxury and is protected under applicable intellectual property laws.

Unauthorised use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Aurellia Luxury shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, revenue, or data
Any damages arising from the use of the Site or products

Our total liability shall not exceed the amount paid for the product in question.

10. Disclaimer of Warranties

All products and Services are provided “as is” and “as available”, without warranties of any kind, except where required by law.

11. Indemnification

You agree to indemnify and hold harmless Aurellia Luxury, its affiliates, and partners (including Shopify) from any claims, damages, or expenses arising from: